Zak will call, using a  quiet hushed voice, you have to ask him to speak up because he is barely audible and slurrs his words or rushes threw them. he declines offer to make online payment (As I could barely hear him and thought maybe he was talking this way to avoid a wife) after 10 minutes of finally getting all his info he asks if he can “ask me a question” in which i hear hysterical laughter in the back ground. Must be people playing around with the lines i am guessing.