Jason Cates 539-204-2402 and 918-807-3352
As far as buying online purchases Like pictures he is fine. But when it comes to live calls he’s a headache.
His phone does not accept private or blocked calls, or he refuses to pick up the phone we are unsure of which it is. But when you call him it goes straight to voicemail every single time.
then he blames it on the pso calling him back.
He claims we never tried to call because there is no voice mail.
So when we call and leave him one he gets mad we left a voice mail.
We offer to take the call directly on our line (converting it to the direct dial rate) Which he doesn’t want to do either. Even if we offer to take it on the line with no extra charge that is also refused.
What he wants is for us to unblock our # and receive a call back so he can see our personal phone number which IS NOT HAPPENING. He has actually requested we do this. Which again is not happening.
so we let him know that he will be issued a refund, it takes 7-10 biz days per his bank etc.
He says thankyou to the pso. Then proceeds to give us drama via email.
The other issue we have with him is he will buy prepaid cards, that are not activated/have no $ on them. And the card will either come up invalid or decline. then he will call back several times with drama accusing us of charging him. Which we advise him to talk to webtokens ga or his card provider for more information.
**Advice to other PSO’s*
If you choose to take his calls Keep these things in mind. He will not fix his phone. He will not pay extra to take the call on your 800# and even if there is no additional charge he doesn’t want to do the call on your 800#. he essentially buys 5 mins or the cheapest amount of time he can then demands you unblock your # and call him back. Which again is NOT HAPPENING. I would suggest if this guy pulls this on you to just keeping this guy to just pictures/mp3 audio type downloads bought on line only. To avoid the drama.
My service will be blocking his phone numbers and refunding all his online purchases for live calls now and in the future. He is welcome to buy pictures/mp3 recordings as he can down load those himself. But offering him live calls is too much of a headache for us. And we believe an attempt to get the girls real information which is not ok. This guy is very EMO and quick to make accusations about being ripped off. So keep that in mind when you decide to give him service. For the tiny amount of $$$ he might give you its hardly worth the headache in my opinion