403-627-0251 Marvin Gross /Canadian
this is the second time I have taken his call.
First call 5 months ago he wanted five free minutes for being new caller with a small call purchase. I gave it to him. Then he went another 5 minutes over. Then became very upset when I refused to let him keep going longer for free. Even though he got 10 minutes for free already.
Tonight/second call. He bought 25 minutes in 2 transactions. He wanted to keep going after those two transactions. But made it clear he didn’t want to pay any more. HE flat out asked me if he could keep going without being charged. When I told him no he asked me if he could have the free 5 minutes for being a new customer. When I told him he was not a new caller I spoke to him 5 months ago he got upset. Then he asked me why I had to continue to charge him. As he already paid $50. And he said verbatim ” Can’t you just let me have 10-15 more minutes without charging me for it”? Keep in mind my phones are ringing off the hook and I’m loosing money even entertaining listening to him beg.
I also want to add during the call he was kind of nasty. Barely spoke. I carried the entire call which is fine. But then he picked apart everything I said. Despite his refusal to tell me what he wanted. Expecting me to guess. So when I did guess he got upset because he didn’t like it when I got creative. Even though he told me to be creative. And gave me zero material likes or dislikes ideas or boundaries to go off of.
He got kind of abusive towards the end. He didn’t scream or yell. But he got very nasty because I could not read his mind. And I wouldn’t give him 10-15 minutes for free. He put me on the spot. Heavily pressured me and begged. Which was very inappropriate and made me feel uncomfortable. So my advice unless you want to deal with someone who is going to go over. Never be satisfied and beg and pressure you and put you on the spot for free time. You might want to pre-emptively block him.